LEGAL BASES OF THE PROMOTION
"GET A VISA PREPAID CARD FOR EL CORTE INGLÉS"
The legal bases, as well as the terms and conditions applicable to the Promotion (hereinafter, the "Legal Bases"), are set out below.
Anyone who participates in the Promotion accepts the provisions described in the Legal Bases. If you do not agree with the Legal Bases, please do not participate in the Promotion.
1. Organizing Entity
2. Participation in the Promotion
Individuals over 18 years old who are not residents of the European Union may participate in the Promotion. Employees of Visa or their direct relatives, as well as those directly or indirectly related to the organization or execution of the Promotion, may not participate. Likewise, Visa reserves the right to exclude from participation any user if it considers that these Legal Bases or their purpose and intent have not been fully or partially complied with.
To participate in the Promotion, eligible individuals (“Participants”) must:
Be aware of these Promotion Legal Bases, which can be found at www.visa.es/elcorteingles
Download the QR code available and published on the promotion’s website, accessible through the following link: www.visa.es/elcorteingles
Hold a Visa card issued in a country outside the European Union.
Make a purchase of €1,500 or more from August 12th, 2025, to September 30, 2025 (both dates inclusive), at one of the following physical El Corte Inglés stores participating in the Promotion (the “Purchase”):
El Corte Inglés Castellana, Paseo de la de Castellana, 71, Madrid
El Corte Inglés Serrano 47, Calle Serrano, 47, Madrid
El Corte Inglés Diagonal, Avinguda Diagonal, 617-619, Barcelona
El Corte Inglés Marbella, Calle Ramón Areces, s/n, Málaga
(hereinafter, the “Participating Stores”).
Complete the tax refund process and present your QR code along with your Visa receipts (totalling €1,500 or more) to El Corte Inglés staff at at the International Customer Lounge at the Participating Stores.
El Corte Inglés staff will hand the International Client a sealed envelope, which includes a Visa prepaid card with a balance of €100. The envelope includes a letter with the necessary instructions to activate the card balance.
Participation in the Promotion is free, and each Participant may obtain a maximum of one Card , until supplies last (a total of 700 Cards).
3. Duration
The Promotion will take place between 12.08.2025 at 00:00 and 30.09.2025 at 23:59 ("the Duration").
4. Gift Card
Participants who meet all the conditions established in these Legal Bases will receive a non-nominative Visa prepaid card with a value of 100 euros issued by the entity Money to Pay (hereinafter, the “Card”).
The Card balance can only be used in the Participating Stores, excluding the supermarket, Gourmet Experience, Club del Gourmet, restaurants, tobacco stores, El Corte Inglés APP, or www.elcorteingles.es, during the Promotion Period, from receipt of the card until September 30, 2025 (inclusive)
The Card cannot be reloaded with additional funds by the Participant.
To check the available balance, the beneficiary may do so at CaixaBank network ATMs.
For any other queries related to the use of the Card, the beneficiary must contact the issuer (Money to Pay) by email: [email protected]. Customer service can be provided in Spanish and English.
In case of loss or damage to the Card and its inability to be used, Money to Pay will make a new card available to the beneficiary at the same El Corte Inglés location where the Purchase was made; this process may take up to 3 days from confirmation of the loss or malfunction of the Card.
Visa is not liable for any damages arising from the theft, loss, counterfeiting, or misappropriation of the card or identification number.
In the event of force majeure, Visa reserves the right to substitute the Card for another of equal value and characteristics (or superior).
5. Fraud
If Visa detects any anomaly or suspects that a Participant is hindering the normal development of the Promotion, illegally altering their participation by any means, whether technical or IT-related, it may unilaterally disqualify said participant. Visa has implemented the necessary technological measures to detect fraudulent, anomalous or malicious actions intended to alter the mechanics of the Promotion or the illicit acquisition of a Prize or in violation of the Legal Bases.
6. Acceptance of the Legal Bases
Participation in the Promotion implies acceptance of the Legal Bases, available at the following link: www.visa.es/elcorteingles. Non-compliance with the Legal Bases will result in automatic disqualification from the Promotion.
As long as it does not result in a substantial alteration, reduction, or impairment of the essential conditions of the Promotion, Visa may modify its duration, operation, the Prize, and other features and conditions. Any modification will be communicated in a timely manner using the same system Visa used to publicize the Legal Bases.
In case of doubts or questions regarding the development and execution of the Promotion, participants may contact Visa via private message to the Instagram profile @visa_es, and Visa will try to respond within 24-48 hours.
7. Personal Data Processing
Participation in the Promotion by the Participant does not imply the collection or processing of personal data by Visa.
8. Exclusion of Liability
Visa shall not be responsible for delays, losses, or damages that Participants of the Promotion may suffer for reasons not directly or indirectly attributable to it. By way of example but not limitation, Visa shall not be liable for force majeure events (e.g., strikes) that may prevent the Participant from fully or partially enjoying the Card, nor in the event that damages are caused to a participant during the enjoyment of the Prize.
Visa is not responsible for products or services purchased through the Purchases nor for breaches or incidents incurred by third parties.
To the extent permitted by applicable law, in no event shall Visa, its subsidiaries, or any of its directors, employees, agents, or subcontractors have any contractual, non-contractual, or strict liability for loss of profit, loss of income, loss of business opportunities, exemplary, punitive, special, incidental, indirect, consequential, or resultant damages, each of which is hereby excluded by agreement of the parties, regardless of whether such damages were foreseeable or whether any party or entity was informed of the possibility of such damages. Visa is also not responsible for any injury, damage, or loss to person or property, nor for any expenses, accidents, or inconvenience that may arise from participation in the Promotion or from the use of products or services purchased through Purchases. Likewise,
Visa is not responsible for any error, malfunction, or problem of any kind, whether human, mechanical, typographical, printing, network, or electronic, related to the Promotion, including, but not limited to, errors, malfunctions, or problems that may occur in connection with the administration of the Promotion, the processing of Purchases and/or the Card, the handling of VAT refunds at the corresponding El Corte Inglés Tax Free office, or the Participant’s use of the Promotion Website.
Anyone found manipulating or abusing any aspect of the Promotion or suspected of carrying out any illegal activity regarding the Promotion or its normal development, as determined by Visa or El Corte Inglés, will be eliminated from the Promotion.
9. Fees and Taxes
The organization of the Promotion, as well as the delivery of the Card, are subject to the tax regulations in force.
Any other tax or legal charge that the acceptance of the Promotion may entail shall be borne by the Participants.
10. Applicable Law
These participation bases are governed by Spanish law. The applicable jurisdiction for resolving any dispute shall be the Courts and Tribunals of the city of Madrid (Spain).